If you forget the Administrator password is only one way to reset the passwords of all users.
To do this you need to edit the config file "users".

	Windows: C:\ProgramData\MyVMS\settings\v2\cfg\users
	Linux: /var/opt/myvms/settings/v2/cfg/users
	

Attention! Before configuring the file, you need to stop the server service:

	Windows: net stop MyVMSServer
	Linux: sudo systemctl stop myvms
	

From the line "auth_realm": "line-XXXXXX", remove the realm value "line-XXXXXX". After saving the
configuration file, all users will be without passwords, names and rights will be saved.
Example:

	"auth_realm": "line-255311d", - passwords are set (if any).
	"auth_realm" : "", - passwords will be reset, after starting the server
	               service a new realm will be created.
	

Start the server service:

	Windows: net start MyVMSServer
	Linux: sudo systemctl start myvms
	

Windows:

Nvidia, Radeon, Intel graphics processors;
Full hardware support for DirectX 12;
Windows 10 not lower than 1903.

Linux:

Nvidia graphics processors;
Proprietary driver version not lower than 535.
CUDA GPUs Compute Capability not lower than version 5.

Option 1. Edit the settings file.

To delete or add an IP address in IP filtering, you need to edit the "network" settings file

	Windows: C:\ProgramData\MyVMS\settings\v2\cfg\network
	Linux: /var/opt/myvms/settings/v2/cfg/network
	

Attention! Before configuring the file, you need to stop the server service:

	Windows: net stop MyVMSServer
	Linux: sudo systemctl stop myvms
	

Remove or add IP addresses to the "white_list"
Example:

	Filled filter (allowed IP addresses for connecting to the server):
	"filters" : { "white_list" : [{"address" : "192.168.1.2"}, {"address" : "192.168.1.3"}]}
	Empty list (connections from any IP addresses are allowed):
	"filters" : {"white_list" : []}
	

Start the server service:

	Windows: net start MyVMSServer
	Linux: sudo systemctl start myvms
	

Option 2. Quickly clear the entire IP address filter.

To quickly clear the IP address filter, you need to delete the "network" settings file
when the server service is stopped.
Stop the server service:

	Windows: net stop MyVMSServer
	Linux: sudo systemctl stop myvms
	

Delete the file:

	Windows: C:\ProgramData\MyVMS\settings\v2\cfg\network
	Linux: /var/opt/myvms/settings/v2/cfg/network
	

Start the server service:

	Windows: net start MyVMSServer
	Linux: sudo systemctl start myvms
	

Network recording via the SMB protocol is supported.
Windows:

Ceate a user in the server OS, with the same name and password as on the network folder.
Start the MyVMS Server service on the server as the network folder user.
Add a path to a network folder via the MyVMS application "Observer":
Manage ➡ Archive ➡ add new path ➡ Type manually ➡ \\IP address\net_folder\

Linux:

First create mount point on server PC(for example /mnt/archive).
After mount a network folder to mount point(add next text to the /etc/fstab file):

	Change the "user" and "password" to relevant ones that has access to the network folder.
		
	//IP address/net_folder /mnt/archive cifs username=user,password=password,rw,\
	nolock,iocharset=utff8,file_mode=0777,dir_mode=0777,uid=myvms,gid=myvms,auto 0 0
	

Add a path to a network folder via the MyVMS application:
Manage ➡ Archive ➡ add new path ➡ Hard drives ➡ /mnt/archive/

Delete the "cloud" configuration file.

	Windows: C:\ProgramData\MyVMS\settings\v2\cfg\cloud
	Linux: /var/opt/myvms/settings/v2/cfg/cloud
	

Restart the server service:

	Windows: net stop MyVMSServer
		 net start MyVMSServer
	Linux: sudo systemctl restart myvms
	

To transfer server settings, copy the settings directory from the old server to the new one.

	Windows: C:\ProgramData\MyVMS\settings\v2\cfg\
	Linux: /var/opt/myvms/settings/v2/cfg/
	

To reset the client settings password, you need to edit the "client-config" file.
First close the "Observer" client part of MyVMS. Then open the file:

	Windows: "C:\Users\%UserName%\AppData\Local\observer\client-config.cfg"
	Linux: /home/$USER/.config/observer/client-config.cfg
	

Set the "hash" parameter to "null".
Example line:

	"hash": null,
	

To connect Hikvision cameras, you need to enable ONVIF on the camera:

	Camera Web Interface - "Network" - "Additional Settings" - "Integration Protocol".
	Enable ONVIF (Open Network Video Interface), create a user with administrator rights,
	change Authentication from digest to digest/WSSE or digest&ws-username token and
	reboot the camera.
	

If the camera still does not connect with an authorization error, check and, if necessary,
change the following settings:

	1) Advanced Configuration - System - Security - Authentication.
	2) Authentification RTSP - digest/basic. RTSP Digest Algorithm - MD5.
	3) Network - Additional Settings - Network Services: disable RTCP.
	

If the camera does not connect automatically, try connecting RTSP links like this:

	rtsp://login:password@ip:554/Streaming/Channels/101 - first stream
	rtsp://login:password@ip:554/Streaming/Channels/102 - second stream
	

If you see a "black or green background" instead of real video, you need to disable stream encryption:
Network - Additional settings - Access platforms - uncheck "Stream encryption".

Cameras of this manufacturer have a non-standard ONVIF port 8899 (less often 8999) and work only via TCP
protocol. When connecting to cameras, it is necessary to change the connection port from 80 to 8899
(less often 8999).